Shipping & Order Tracking
Please allow 1–2 business days from the date your order is placed for in-stock items to leave our studio, plus standard shipping time, unless stated otherwise at checkout.
Personalized and customized products require a 3–5 business day production period before dispatch. This production time will affect the overall dispatch date of your order.
If your order contains both personalized/customized items and in-stock items, the entire order will be shipped together once all items are ready. This means your dispatch date may be later than the standard timeframe.
Business days are Monday to Friday and exclude national holidays within Portugal.
Track Your Order
All tracking information will be available in the shipping confirmation email sent to the email you used at checkout.
Please note that once packages leave our hands, we are at the mercy of the carrier. Kahuna Kids are not responsible for any delays incurred.
Please see our Refund Policy here.
